Review the table below to compare the cost-effective editions of SupportMagic.   Editions On Demand (Hosted/SaaS Model) On Premise (Locally Installed/Downloadable) Modules SupportMagic On Demand Standard SupportMagic On Demand Business SupportMagic Leased Annual SupportMagic Licensed Lifetime 1. Live Chat 2. Email Management (Ticketing) 3. Self Help Troubleshooter 4. Knowledgebase 5. Communicator All Modules All Modules All Modules All Modules Space 15 MB 100 MB Not Applicable Not Applicable Support $10/Hour FREE $25/Hour $25/Hour Updates FREE FREE FREE 25% of License Fee per year Basic Customization $25/Hour FREE FREE $25/Hour Advanced Customization $50/Hour $25/Hour $25/Hour $50/Hour Minimum Staff User Purchase 3 Staff Users 3 Staff Users 100 Staff Users 250 Staff Users Price $20/Staff (Monthly Billing) OR $200/Staff (Annual Billing) $30/Staff (Monthly Billing) OR $300/Staff (Annual Billing) $15/Staff (Annual Billing) $40/Staff (One Time License Fee with One Year FREE Updates)   Additional Space: USD 20 per 100 MB (For On-Demand Solutions Only) Branding Free Option: 25% Additional Charge All rights reserved © 2007 SupportMagic. Terms of Use | Privacy Policy | Contact Us