SupportMagic is an on-demand customer interaction
management solution that enables companies to deliver
an exceptional customer experience. SupportMagic's multi-channel
communications platform integrates live chat, email
management (ticketing), troubleshooter, and self-service/knowledgebase
technology to manage online sales and customer support.
SupportMagic is a customer
interaction management tool from Gensis
Interactive Media Pvt. Ltd, a privately
held Bangalore-based company that started
off as a web-based software development
firm way back in 2002. Our mission is to
bring enterprise tools to small business
at an affordable cost, with minimum deployment
hassles. We have a team of young, restless
but talented developers who have chosen
to work in a small product firm because
they believe that they can make a difference!
We are looking for smart J2EE developers,
who have a passion to work on new technologies
and thrive in a startup environment. We
offer a very open work culture which is
responsibility driven and performance based.
If you are passionate about building great
products, have top-notch technical skills
and are a highly motivated person who works
exceptionally well on teams, you may be
right fit for our organization.
